Privacy Policy

Dowell Plumbing Gas Air (Dowell Network Pty Ltd) respects your privacy. This policy explains how we handle personal information you provide through our website, in line with the Australian Privacy Principles.

Information we collect

When you make an enquiry or booking we collect details such as your name, phone number, email, service address and a description of your enquiry. We may also collect basic analytics and advertising-attribution data (such as the page you arrived on) to improve our service and marketing.

How we use it

We use your information to respond to enquiries, arrange and carry out services, provide quotes, and improve our website. We do not sell your personal information.

Cookies & analytics

We use cookies and analytics tools to understand how visitors use our site. You can accept or decline non-essential cookies via the banner on our site, and manage cookies in your browser settings.

Storage & security

We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Access & contact

You can request access to or correction of your personal information by calling 0412 552 383 or emailing hello@dowellplumbing.com.au.